🔐 Payout safety hold

Why a payout can wait 24 hours, and how it protects your money.

If someone steals your login, the first thing they try is changing where your money goes. So:

• You need your password to add or remove a bank account.
• After your password or bank account changes, payouts wait 24 hours, and we alert you.
• Your money stays safe in escrow during the hold and is sent automatically afterwards.

Didn't make that change? Contact our safety team immediately through the Safety Centre.

Last updated 9 Nov 2026